Can I exchange an "in-store pickup" order?Updated 5 months ago

Yes, if you need to replace an item for whatever reason, you may do it in the shop you selected for pickup.

In-store exchanges are allowed if:

• the cost of the new item is equal to or more than the cost of the original: online purchases are not eligible for partial refunds or modification.
• the substitute product is actually present in that specific shop.

Please note Products exchanged in the shop may no longer be returned or exchanged.

If you need further assistance please check the other questions or Contact us