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When the refund is made, you will receive an e-mail notification: check also SPAM/Unwanted Mail.Refunds are usually issued within 14 days after the parcel is received in the warehouse.<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/nb-69dcb31e-178e-4d3d-9e5e-7891acddaed9.png" style="width: 25px;" class="fr-fic fr-dii">&#xA0;Only the refund will be notified; you can check the receipt of the package on the courier site.<hr style="text-align: justify;"><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/contact_us_blu_scuro-036700b0-2081-4988-858f-58c18d31a3c5.png" style="width: 25px;" class="fr-fic fr-dii"> If you need further assistance please check the other questions or <a class="fr-strong" href="https://www.k-way.com/it/pages/contact">Contact us</a>

When the refund is made, you will receive an e-mail notification: check also SPAM/Unwanted Mail. Refunds are usually issued within 14 days after the parcel is received in the warehouse. Only the refund will be notified; you can check the receipt of t

When will I receive my refund?

Returns and refunds

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What are the return conditions?

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When will I receive my refund?Updated 5 months ago