Refunds are made only on the payment method used at the time of purchase. The refund amount must be calculated net of any discounts applied during the purchase: if you buy a € 100.00 item with a 10% discount, you will receive the € 90.00 you paid and
When the refund is made, you will receive an e-mail notification: check also SPAM/Unwanted Mail. Refunds are usually issued within 14 days after the parcel is received in the warehouse. Only the refund will be notified; you can check the receipt of t
If you have used a disposable card or in the meantime it has expired, been cancelled or lost you can contact your bank and inform them that you will receive a refund. As a rule, cards, even when no longer usable for the reasons above, can still recei