How's the refund made?Updated a year ago
Refunds are made only on the payment method used at the time of purchase.
The refund amount must be calculated net of any discounts applied during the purchase: if you buy a € 100.00 item with a 10% discount, you will receive the € 90.00 you paid and not the total value of the product.
Shipping fees are refunded upon a return of the whole order; in case of partial return, they will not be refunded.
It is not possible, in any case, to request a refund on a payment method other than the one you used.
See also, My card is expired/blocked/disposable: how will I get my refund?
See also, When will I receive my refund?
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